northcott staff portal

Northcottis one of Australias largest not-for-profit disability service organisations. We put in the details of the specific staff we want protected from whaling and its done. Our Telephone Number: (403)945-4000. while loading notifications, Error while Read how the lives of individuals, families and communities are being impacted by the donations of business' brand new goods. For instance, as we are a high compliance organisation, policies and forms have been given their own area on the site. Were now looking at versioning, richer content, more social tools and integrations to turn it into a collaborative digital workplace hub. This workflow has numerous paths and touch points of approval through it, before it goes to the NDIA. Northcotts vision is to become the provider of choice for its customers and grow its services to meet increasing demand. Thank you to the phenomenal #year11 students and staff, at @NorthcottSchool. Citrix DaaS Citrix and Microsoft solutions work well together; it's in our interests to consider," Dr. Herbert said. If we arent doing our job, then nothing changes for our customers, if we do our job well, then they can follow their aspirations and live the life that they choose.. Current Status Page Active Last Checked 3 days ago Check Now Service Status Graph 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 type 'Northcott' for account, paste the Secret 'key', then select the 'tick' icon (top right) Android users . Staff Portal - Northcott https://northcott.com.au/staff/ Welcome to the Staff Portal, the secure digital gateway to web services for employees of Northcott. There was an error sending your form. The Essential Intranet Guide With 80+ Resources. We needed a solution that offered protection and archiving, Paul noted. Lancet Oncol, 19, 785-798, 2018. doi:10.1016/S1470-2045(18)30242-0. have no essentials, {{ firstName }} Nature 580, 396-401, 2020. doi:10.1038/s41586-020-2164-5. For the best experience on our site, be sure to turn on Javascript in your browser. Error In-home and Community Supports Our staff are experienced and trained to support your daily needs wherever and whenever you need us Find out more Therapy We provide Speech Therapy, Physiotherapy, Occupational Therapy, Dietetics and Behaviour support Find out more Vocational Skills Training and Employment Dr. Paul Herbert, Chief Information Officer, outlined why technology is vital for the organisation, its staff and its customers. It has continuously transformed its zero-touch deployment of devices, seamless user experience and streamlined remote administration. Get in touch today and take the first step to a better connected business, Phone +61 2 8064 0999 Liu APY*, Gudenas B*, Lin T, Orr BA, Klimo P Jr, Kumar R, Bouffet E, Gururangan S, Crawford JR, Kellie SJ, Chintagumpala M, Fisher MJ, Bowers DC, Hassall T, Indelicato DJ, Onar-Thomas A, Ellison DW, Boop FA, Merchant TE, Robinson GW, Northcott PA# & Gajjar A.# Risk-adapted therapy and biological heterogeneity in pineoblastoma: integrated clinico-pathological analysis from the prospective, multi-center SJMB03 and SJYC07 trials. Nature 511, 428-434, 2014. doi:10.1038/nature13379. Students, parents and carers can request login assistance directly through their school. Citrix ADC Citrix Web App and API Protection. For further login support, staff can call EdConnect on 1300 32 32 32 and select option 5 for IT support. Students, parents and carers can request login assistance directly through their school. Our customers are some of the most vulnerable people in the community. At that time, it provided services to children with tuberculosis, polio and other diseases who had been excluded from mainstream society. Integrated software and services for tax and accounting professionals. We were using an intranet called NIGEL based in Adobe Dreamweaver. If we arent doing our job, then nothing changes for our customers, if we do our job well, then they can follow their aspirations and live the life that they choose.. Contact us: fund@northcott.com.au ; Call us: 1300 605 993; Learn more. "Continuing to transform into a cloud-based subscription service will further lower IT administration costs and improve the user experience. Lin CY*, Erkek S*, Tong Y, Yin L, Federation AJ, Zapatka M, Haldipur P, Kawauchi D, Risch T, Warnatz HJ, Worst BC, Ju B, Orr BA, Zeid R, Polaski DR, Segura-Wang M, Waszak SM, Jones DT, Kool M, Hovestadt V, Buchhalter I, Sieber L, Johann P, Chavez L, Groschel S, Ryzhova M, Korshunov A, Chen W, Chizhikov VV, Millen KJ, Amstislavskiy V, Lehrach H, Yaspo ML, Eils R, Lichter P, Korbel JO, Pfister SM#, Bradner JE# & Northcott PA.# Active medulloblastoma enhancers reveal subgroup-specific cellular origins. Northcott's mission is to support family stability, provide educational and recreational programs for youth. Waszak SM*, Northcott PA*, Buchhalter I, Robinson GW, Sutter C, Groebner S, Grund KB, Brugieres L, Jones DTW, Pajtler KW, Morrissy AS, Kool M, Sturm D, Chavez L, Ernst A, Brabetz S, Hain, M., Zichner, T., Segura-Wang, M., Weischenfeldt, J., Rausch, T., Mardin BR, Zhou X, Baciu C, Lawerenz C, Chan JA, Varlet P, Guerrini-Rousseau L, Fults DW, Grajkowska W, Hauser P, Jabado N, Ra YS, Zitterbart K, Shringarpure SS, De La Vega FM, Bustamante CD, Ng HK, Perry A, MacDonald TJ, Hernaiz Driever P, Bendel AE, Bowers DC, McCowage G, Chintagumpala MM, Cohn R, Hassall T, Fleischhack G, Eggen T, Wesenberg F, Feychting M, Lannering B, Schuz J, Johansen C, Andersen TV, Roosli M, Kuehni CE, Grotzer M, Kjaerheim K, Monoranu CM, Archer TC, Duke E, Pomeroy SL, Shelagh R, Frank S, Sumerauer D, Scheurlen W, Ryzhova MV, Milde T, Kratz CP, Samuel D, Zhang J, Solomon DA, Marra M, Eils R, Bartram CR, von Hoff K, Rutkowski S, Ramaswamy V, Gilbertson RJ, Korshunov A, Taylor MD, Lichter P, Malkin D#, Gajjar A#, Korbel JO# & Pfister SM.# Spectrum and prevalence of genetic predisposition in medulloblastoma: a retrospective genetic study and prospective validation in a clinical trial cohort. Its really put a spotlight on it and had a flow-on effect to updating policies and regularly educating the workforce.. Webmail. Paul A. Northcott, PhD Developmental Neurobiology MS 325, Room D2058 St. Jude Children's Research Hospital 262 Danny Thomas Place Memphis, TN 38105-3678 Email: paul.northcott@stjude.org Phone: (901) 595-2816 Fax: (901) 595-7478 Education BSc - Palm Beach Atlantic University, Florida MSc - McMaster University, Ontario, Canada Nature 547, 311-317, 2017. doi:10.1038/nature22973. Northcotts IT partner, Bright Tech, started the digital transformation process by firstly shifting Northcott to a more modern Exchange environment. It should not be a barrier in any way. The move to cloud-based applications is on the horizon for Northcott. The more you buy, the more you save with our quantity discount pricing. Once Northcott transitioned to Exchange 2013 we first provisioned SMX Secure Email Gateway to provide a base level of email security. The registered NDIS provider employs over 2,500 staff in . . We wanted something out of the box that could be set up fairly quickly and were really pleased with the progress so far. Vendors presented to quite a large team here including IT and the project sponsor. "The privacy of our customers and staff is paramount. Offering services online is a great way to keep connected and continue providing the skills development that is so important for our customers.", says Pat Buick, Chief Operations Officer at Northcott. Whether employees logged in via laptops or mobile devices, it had to be secure, easy to deploy and use, as well as be easy to administer. We also invest in proper training and development and can offer great career opportunities. Read Now. The role of technology here is to reach and support our staff and customers alike. To ensure the safekeeping of customer, staff and . Get expert guidance, resources, and step-by-step instructions to navigate your path to the cloud. With 184 work sites not fitting the traditional office model (or set up), Northcott needed to build a digital network which would deliver the same experience across any device. With over 90 years of experience in the disability industry, today it offers a diverse range of service offerings and community partnerships to support its customers to live the life they choose. By increasing our investment in Citrix Virtual Apps & Desktops over the past few years we have been able to build fast connections, better resiliency and scalability throughout the network, says Dr. Herbert. "The privacy of our customers and staff is paramount. Northcotts hybrid-cloud environment was easily able to meet the increased load and support fast connections everywhere. Northcott PA, Robinson GW, Kratz CP, Mabbott DJ, Pomeroy SL, Clifford SC, Rutkowski S, Ellison DW, Malkin D, Taylor MD, Gajjar A & Pfister SM. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WKWRXD" height="0" width="0" style="display:none;visibility:hidden" title="Google Tag Manager"></iframe> Call 1-866-278-5833 (TTY: 1-901-595-1040), St. Jude Children's Research Hospital - Homepage, St. Jude Graduate School of Biomedical Sciences, Science of Childhood Cancer Lecture Series, AACR: NextGen Grantees Embark on Their Innovative Research, Rhombic lip implicated in origins of high-risk medulloblastoma, Cell-free DNA identifies early signs of relapse in pediatric medulloblastoma, Disclaimer / Registrations / Copyright Statement, Integrative genomics to discover genes and pathways driving pediatric brain tumorigenesis, Developmental biology of pediatric brain tumors including their cellular origins, Generation of preclinical models recapitulating the molecular features of pediatric brain tumors. This enabled, hundreds of staff to work from home, while maintaining provisions for staff that had to continue to deliver front line support to customers amid the crisis. Citrix Virtual Apps and Desktops You can complete the steps in these guides on any device including your mobile phone. Rocky View Schools, Airdrie, Alberta. We recognise the Ongoing Custodians of the lands and waterways where we work and live. Welcome to the Staff Portal, the secure digital gateway to web services for employees of Northcott. Citrix Cloud Government. Nat Rev Cancer 20, 42-56, 2020. doi:10.1038/s41568-019-0223-8. The customer service team (CST) frequently handles calls from staff requesting information such as who reports into who. J Clin Oncol 29, 1408-1414, 2011. doi:10.1200/JCO.2009.27.4324. Taylor MD, Northcott PA, Korshunov A, Remke M, Cho YJ, Clifford SC, Eberhart CG, Parsons DW, Rutkowski S, Gajjar A, Ellison DW, Lichter P, Gilbertson RJ, Pomeroy SL, Kool M. & Pfister SM. Australia is currently undergoing a Royal Commission into disability services and that requires us to be able to archive all emails and quickly and easily retrieve them. These frontline staff members work remotely with customers and couldnt find critical information. Scheduling system. From Northcotts perspective the implementation went smoothly. Across Northcott's 2600+ mail boxes, the organisation is now blocking approximately 800 spam messages per day, around 6,000 per week and so far have avoided 34 additional threats, trojans and malware. Northcott supports people with disability to reach their full potential by providing personalised, diverse and dynamic services, delivered by a committed team. Whether employees logged in via laptops or mobile devices, it had to be secure, easy to deploy and use, as well as be easy to administer. Smith KS*, Xu K*, Mercer KS, Boop F, Klimo P, DeCupyere M, Grenet J, Robinson S, Dunphy P, Baker SJ, Ellison DW, Merchant TE, Upadayaya SA, Gajjar A, Wu G, Orr BA, Robinson GW#, Northcott PA# & Roussel MF.0# Patient-derived orthotopic xenografts of pediatric brain tumors: a St. Jude resource. Please call 403-945-4125 for confirmation of designated school. From having the significant use of taxonomy in the background, to being able to search within documents and not just for document names, means people can quickly find what theyre looking for even if they dont know exactly what theyre looking for or what its called. Staff portals provide instant access to applications, documents, and other information. They can then approve it to move it along the workflow or reject it, which either moves it back to the previous person or on a different path. This was made so easy due to our investment with Citrix Virtual Apps & Desktops., Northcott now has a highly mobile workforce that wants to work across desktop, or a mobile device whether thats Android or iPhone - and it can be sensibly supported according to Dr. Herbert. Dr. Herbert is confident that over the next 18 24 months it will be moving across to the Microsoft Office 365 productivity suite, with a planned consideration of Microsoft Teams and other video conferencing platforms to meet customer and community engagement. Northcott's Everyday Life Skills fosters independence and confidence in customers' daily routines by Since 2013 the Northcott team has continued to invest inCitrix Virtual Apps & Desktopsto support its move to a digital workflow environment. Citrix ADCsupports how Northcott staff work and deliver their service and level of care efficiently in a digital setting no more paper that can be lost or stolen. loading essentials, You Citrix ADC Northcott was established in 1929 by the Rotary Club of Sydney in response to the polio epidemic. for having us today. Search is a key feature for us. Copyright Therapist. We're sorry. Corporate technology solutions for global tax compliance and decision making. You can complete the steps in these guides on any device including your mobile phone. We can upload content once and add metadata. Northcott needed to find a product that could meet its new hybrid cloud requirements, fill any security gaps and provide an agile approach to the evolving threat environment. Error Kylie is a friendly 47 year old, who loves being around people. The best bets tool allows us to tag content to ensure the most relevant content continually appears for common search terms. JavaScript seems to be disabled in your browser. 220 Following. Citrix Analytics for Performance, Citrix App Delivery and Security Service If you speak another language, assistance services, free of charge, are available to you. Medulloblastoma comprises four distinct molecular variants. The Wellbeing Framework supports schools to create learning environments that enable students to be healthy, happy, engaged and successful. Welcome to the Staff Portal, the secure digital gateway to web services for employees of Northcott. Learn about planning, deployment, and management of Citrix solutions, so you can maximize the value of your investment. Document control system. Dr. Paul Herbert, Chief Information Officer, outlined why technology is vital for the organisation, its staff and its customers. Vikki designed the information architecture (IA) and wireframes. It has continuously transformed its zero-touch deployment of devices, seamless user experience and streamlined remote administration. Lancet Oncol 16, e293-302, 2015. doi:10.1016/S1470-2045(14)71206-9. loading essentials, You 893 Followers. By using a layered filtering system and focusing on regional threat landscapes, Northcotts users are now protected from almost every email threat. Acta Neuropathol 139, 259-271, 2020. doi:10.1007/s00401-019-02106-9. Citrix Analytics for Security Email info@elcom.com.au. Once a form is submitted, it triggers workflow paths depending on the criteria supplied, with different staff members being notified to action an item such as supplying or checking information. Fast forward to today and Northcott is a not-for-profit disability service provider with the purpose of building an inclusive society where people can live the life they choose. Nature 488, 49-56, 2012. doi:10.1038/nature11327. 2023 LifeSpeak. Elcom came out as the chosen vendor. All rights reserved. Kylie accesses Northcott's Everyday Life Skills and In Home and Community supports services in Taree. Find out more about the impact your donations make. The legacy system simply wasnt protecting us against the sophistication of the targeted attacks we were under. The corporate directory is really useful for our large and geographically dispersed workforce. It features relevant policies and procedures, a calendar, key contacts, tools, related resources and a forum to share and request information from each other. A registered NDIS provider, we employ 2,500 staff . Northcott is one of Australia's largest not-for-profit disability service organisations. From there, they called in SMX to address the email requirements. All rights reserved. This provides them with auditability and easy access to every email and every attachment from every single email user they ever had, and ever will have.. Paul continued: "Before SMX, the process of archive retrieval was very challenging. Northcott Silk Inc. is an International Distributor and Converter of fine cotton printed fabrics for the quilt, craft and home decor industries CLICK TO VISIT Logged in as: Christina Pallotta, Lyndhurst From there, a formal project was formed. Additionally, records document the delivery of customer service for each customer. The Northcott team and Vikki then built out the site, populating about 800 pages prior to launch. According to articles published in the Milwaukee Journal in 1976 and 1988, the annual celebration began in 1971 when then-Northcott staff member Margaret Rogers told others how much she had . Comprehensive research, news, insight, productivity tools, and more. Northcotts emails are now well protected. The project was therefore split across two financial years. For Dr. Herbert, it was as much about improving communication between sites as it was improving customer engagement. Not for Profit Solutions - Northcott - Case Study, How the approach to cybersecurity and zero trust network access has evolved, The business value of Citrix Analytics for Performance, From back to office to branch: How financial services can reimagine their IT. Get Involved. Garancher A, Lin CY, Morabito M, Richer W, Rocques N, Larcher M, Bihannic L, Smith K, Miquel C, Leboucher S, Herath NI, Dupuy F, Varlet P, Haberler C, Walczak C, El Tayara N, Volk A, Puget S, Doz F, Delattre O, Druillennec S, Ayrault O, Wechsler-Reya RJ, Eychene A, Bourdeaut F, Northcott PA# & Pouponnot C.# NRL and CRX Define Photoreceptor Identity and Reveal Subgroup-Specific Dependencies in Medulloblastoma. Click a link in the navigation pane. Get the most out of your Thomson Reuters Tax & Accounting products. J Clin Oncol 32, 886-896, 2014. doi:10.1200/JCO.2013.50.9539. The IA is based on internal departments or products and services that we deliver. 2,276 were here. Elcoms online form and workflow tool enables us to automate this complex process. Carter RA*, Bihannic L*, Rosencrance C*, Hadley JL, Tong Y, Phoenix TN, Natarajan S, Easton J#, Northcott PA# & Gawad C.# A Single-Cell Transcriptional Atlas of the Developing Murine Cerebellum. DynaLEARN. Without proper archiving and eDiscovery tools, it was difficult to respond to formal requests for information and internal business matters.. The NSW Department of Education is committed to employing the best and brightest teachers who can teach and make a difference in NSW public schools. Dr. Herbert explained that Northcott also has a roadmap for digital business agility and has rolled out a hybrid-cloud approach to support the organisation. (optional), Changing your login, name, email address, or password, Finding answers to your questions about NetStaff CS, Testing the upload and downloads speeds of your internet connection. She comes from a big family and has cerebral palsy, epilepsy and sclerosis of the spine. NSW Department of Education's information on curriculum taught in NSW schools, Aboriginal education and communities & personalised support. As a not-for-profit organisation, Northcotts budget cycle had to be taken into particular consideration. Northcott PA, Korshunov A, Witt H, Hielscher T, Eberhart CG, Mack S, Bouffet E, Clifford SC, Hawkins CE, French P, Rutka JT, Pfister S & Taylor MD. Our Address: 2651 Chinook Winds Drive SW, Airdrie, AB, Canada T4B 0B4 Elcom provided visual design and built templates for different page types identified. We named the new intranet Nula. It should not be a barrier in any way. St. Jude Children's Research Hospital, a not-for-profit, section 501(c)(3). We strive to ensure every Aboriginal and Torres Strait Islander learner in NSW achieves their potential through education. Time card/payroll system - Chrome, Edge, and Firefox are the supported browsers for Avanti. Access is needed to record customer achievements, customer goals and outcomes and then those records need to be regularly updated. Impact stories bring to life the tireless work of our Not for Profit members through photos, videos and personal reflections. Any one of our 2,500 staff want to go to our office or a customers location, access our network with an instant connection and document the details for each customer service delivery on-site, no matter where they are, he said. The registered NDIS provider employs over 2,500 staff in . have no essentials, {{ firstName }} We smoothly brought forward our implementation of Skype for Business for web conferencing, putting us in a strong position to respond immediately to the demands COVID-19 placed on our staff and customers.. Acta Neuropathol 123, 465-472, 2012. doi:10.1007/s00401-011-0922-z. North Parramatta, NSW Type Nonprofit Founded 1929 Specialties Disability Services, Disability Support, Disability Research, Disability Advocacy, Innovation, NDIS, and Disability Accommodation. Relevant policies can also be found in other areas, such as the Early Childhood Early Intervention (ECEI) workspace. If Northcott Staff Portal is not working properly, share the problem detail below. SMX Channel Manager - New Zealand, Shayna Bryers, explained: It was very clear from the outset that Northcott needed to be on SMX Accelerate. The ECEI team works in centres away from head office and workspaces gives them a dedicated area to collaborate. Our school building was constructed to foster flexible learning environments and collaboration. Elcoms responsiveness to all our inquiries and willingness to deliver a number of presentations for the team was also noteworthy. We are lucky to have a learning commons, a food studies space, a large open science lab, an industrial arts room, a music/band room, a drama/dance studio and many other flexible spaces for our students to collaborate in. Click the appropriate link in the Home Dashboard. Shih DJ*, Northcott PA*, Remke M*, Korshunov A, Ramaswamy V, Kool M, Luu B, Yao Y, Wang X, Dubuc AM, Garzia L, Peacock J, Mack SC, Wu X, Rolider A, Morrissy AS, Cavalli FM, Jones DT, Zitterbart K, Faria CC, Schuller U, Kren L, Kumabe T, Tominaga T, Shin Ra Y, Garami M, Hauser P, Chan JA, Robinson S, Bognar L, Klekner A, Saad AG, Liau LM, Albrecht S, Fontebasso A, Cinalli G, De Antonellis P, Zollo M, Cooper MK, Thompson RC, Bailey S, Lindsey JC, Di Rocco C, Massimi L, Michiels EM, Scherer SW, Phillips JJ, Gupta N, Fan X, Muraszko KM, Vibhakar R, Eberhart CG, Fouladi M, Lach B, Jung S, Wechsler-Reya RJ, Fevre-Montange M, Jouvet A, Jabado N, Pollack IF, Weiss WA, Lee JY, Cho BK, Kim SK, Wang KC, Leonard JR, Rubin JB, de Torres C, Lavarino C, Mora J, Cho YJ, Tabori U, Olson JM, Gajjar A, Packer RJ, Rutkowski S, Pomeroy SL, French PJ, Kloosterhof NK, Kros JM, Van Meir EG, Clifford SC, Bourdeaut F, Delattre O, Doz FF, Hawkins CE, Malkin D, Grajkowska WA, Perek-Polnik M, Bouffet E, Rutka JT, Pfister SM# & Taylor MD# Cytogenetic prognostication within medulloblastoma subgroups. Northcott Service Delivery Manager, Patrick Ramos, added: The SMX suite is incredibly powerful and simple to use. Connect with other professionals in a trusted, secure, environment open to Thomson Reuters customers only. We smoothly brought forward our implementation of Skype for Business for web conferencing, putting us in a strong position to respond immediately to the demands COVID-19 placed on our staff and customers.. Businesses for sale. Northcott Innovation Our Impact Publications and Policies Scholarship opportunities SpineCare Foundation Values, Purpose and History News & Events News Events Giving Donate now Give regularly Stories Of Impact Include a Gift in your Will Corporate & Strategic Partners Be a community fundraiser Contact Us Our Locations Feedback Careers Sign In. But SMX is a great archiving filter; its been really brilliant. XenApp, XenDesktop, XenMobile and XenServer are part of the Xen family of products. Information for parents and carers including learning and wellbeing resources, advice, study skills, a quick guide glossary, homework help, tools for learning remotely, support for additional needs and more. For instance, staff would need to know which department owned a certain policy in order to be able to (potentially) find it. Northcott employs around 2500 staff and provides services to more than 13,500 people with disability, their families and carers each year. Northcott CIO Paul Herbert explained: We were being hit by more and more attacks. RVS Education Plan Survey Results 2021/2022. You might like to see our hours and menu options before calling. Our customers are some of the most vulnerable people in the community. Citrix Secure Private Access To ensure the safekeeping of customer, staff and corporate data, our web services require you to sign in with 2-step verification. If you are facing any issues, please write detail in the comments section for the solution. LOG IN. Northcotts vision is to become the provider of choice for its customers and grow its services to meet increasing demand. This content is then dynamically displayed on relevant pages. "The online sessions allow our support workers and customers to bond in a new way. Information about working in or operating early childhood education services including outside school hours care. If you're having trouble logging in to your departmental account or device, the guides on this page can help you manage, reset or change your passwords. Northcott is one of Australia's largest not-for-profit disability service organisations. For Dr. Herbert, it was as much about improving communication between sites as it was improving customer engagement. The main driver for a new intranet came when our staff doubled overnight after we acquired over 100 specialist disability accommodation services from the NSW Department of Family and Community Services. It also works in conjunction with Microsoft Exchange, which is awesome., Patrick added: SMX has taken away the pressure and worry from the day-to-day process of email management.. Company Northcott Silk . Portals are password protected, so only you can access your portal and the information it contains. Deploying work-from-home measures and replacing face-to-face supports with online options, saw Northcott double its digital workspace environment virtually overnight. Your online resource to get answers to your product and industry questions. Citrix Virtual Apps and Desktops Citrix Workspace app is the easy-to-install client software that provides seamless secure access to everything you need to get work done. NetStaff CS is convenient and secure. Our continued learning packages will teach you how to better use the tools you already own, while earning CPE credit. The results speak for themselves. Elcoms project management team was really attentive and they delivered the project on time. Plus, information for parents including how to choose a service and supporting your child for their transition to school. We strive to ensure every Aboriginal and Torres Strait Islander learner in NSW achieves their potential through education. Because of Citrix, we can ensure our focus remains on our customers and the positive impact we bring to their lives.". The service locator tool also makes it easy to find our locations by name, post code and refine by service type. Staff access and record a wide range of information within the Northcott system. Information for parents and carers including learning and wellbeing resources, advice, study skills, a quick guide glossary, homework help, tools for learning remotely, support for additional needs and more.