Read our Terms of Use for more information. ", "I work good with minimum supervision, but I also enjoy working with a team. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. I had 2 interviews with kaiser received and offer within a week. I am a people person and build relationships with my coworkers and patients alike. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. This process helped make our project a success in the end. But when I'm home, I don't think about work. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. Once developed, I researched and put out contact to users of the systems and we saw a great response rate to the survey. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. You are responsible for employing over 300 000 professionals, a third of them being nurses and doctors. Interview questions and answer examples and any other content may be used else where on the site. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. There are no other roles for that position". Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. Unfortunately, the sales have shut down. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser.
Consumer Sign On| Kaiser Permanente Hiring Age. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. ", "I dislike when there's work politics. I took these methods and incorporated them into our setting. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. ", "You are searching for someone with 5 years' experience and I have two. I used the facts and not emotions to explain the reason for his delay. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role. Human beings all grow up in different manners and under different philosophies. Written by Ryan Brunner on November 21st, 2021. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. We did that twice a week, and it completely solved our scheduling problem. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. By initiating an open conversation with this person, we were able to uncover his need. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. Are there specific Kaiser volunteer opportunities you'd be interested in? Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. I like working in an industry where genuine care is valued. Take a few minutes to tell the interviewer a few things about yourself. There is a balance between allowing normal emotion and allowing it to impact your work. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". I know what I want to be done and how I want it done, so it's often easier to do it myself. ", "I was working in a clinic where the primary population was low income. Behavioral 2. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. This is a personal and caring approach. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. These relationships are created from the ground up. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. "I have experience in ordering medical supplies and maintaining inventory. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. I have a kind and outgoing personality. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. I think the right answer is, 'of course, but not for long!' ", "I am super focused when I am stressed so I can make sure everything is done and correct. One of the toughest parts of communication can be delivering bad news to people with whom you work. leader vs. follower). "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. I like to be on time with my schedule to ensure that our patients are assisted properly. The Kaiser Permanente hiring process involves two types of interviews that may be conducted. Excellent! We are all human with our weaknesses, so don't be afraid to share yours! Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. We will re-assess in December, but it seems to be working very well. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. First, I work in a system, and I respect that. In the end, we awarded those with perfect attendance a $600 bonus. I carry around a notebook and write down important facts if I think there is a chance I will forget them. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. Did you consider that the patient's physical pain or feeling ill would make his temper short? But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. We had in services to help us prepare. Reiterate to your interviewer that you are aware of the stressors that come with this role. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. Dental benefits. My approach is to tune out the negativity and try to figure out why the personality is difficult. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved.
Kaiser Permanente Interview Questions & Answers | Indeed.com The status says no longer consider for the position. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. I document all necessary information as soon as possible so that the record is up to date and accurate. I greatly value the information shared between fellow professionals in our field. At the end of the day, many role titles are fluid. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. New hires were appreciative of learning one on one. I feel that your focus will be a great fit with my long-term career goals to eventually work in primary care with a great organization. It sounds as though you are highly organized and methodical in your work.
Application Timeline | Kaiser Permanente Bernard J. Tyson School of Great answer! ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications.
Custom Care & Coverage Just For You | Kaiser Permanente It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career.