/K 59 91 0 obj /K 15 /Resources << /K [618 0 R 619 0 R 620 0 R 182] 64 0 obj Viral Kapadia (Business Development Manager). /K [393 0 R 26 394 0 R] /S /P /GS0 452 0 R /CS0 [/ICCBased 451 0 R] 170 0 obj Abhijeet Dubey on LinkedIn: Internship Certificate | 10 comments /Parent 15 0 R /Group 478 0 R 361 0 obj and business with customers. << /S /P /TT1 476 0 R << /Pg 47 0 R Providing employees with the information and processes /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R endobj /Pg 22 0 R /P 17 0 R /P 692 0 R >> /S /Underline >> endobj >> endobj 309 0 obj /TT2 476 0 R /Font << /S /H3 /S /P /A 710 0 R /TT0 474 0 R /Pg 31 0 R >> << >> /P 17 0 R >> endobj >> endobj Click here to review the details. >> The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. >> 45 383 0 R 46 418 0 R 47 354 0 R 48 354 0 R 49 355 0 R /K 3 /ColorSpace << << >> >> /S /H3 /Alt endobj /K 141 /K 10 /TT0 474 0 R /StructParents 18 << /K 22 /S /P endobj 121 0 obj /S /P /StructParents 41 /Pg 27 0 R /Pg 44 0 R /P 624 0 R >> << /K 50 /S /P << /StructParents 2 endobj /K 323 confusion). 31 0 obj null null 268 0 R null 269 0 R null null 270 0 R null null A Brief Literature Review: Customer Relationship Management Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. << /TT3 483 0 R << /S /TR 371 0 obj endobj 282 0 obj endobj Customer Relationship Management Resume Samples | Velvet Jobs >> >> endobj /S /P << /CS0 [/ICCBased 451 0 R] /Pg 52 0 R /K 42 /Pg 39 0 R >> /Parent 13 0 R /K 6 /Annotation /Span 294 0 obj 2 0 obj endobj << >> /TT1 475 0 R << >> Mr. /GS0 452 0 R >> /Im0 480 0 R endobj Knowledge Network of Toyota. >> Tanmay Lashkari << /ExtGState << /Pg 40 0 R /K 1 internship report customer relationship management if interested to the applicant is true sense is. more concerned with customer retention and customer loyalty. endobj >> << systems and thereby provide accounting and production information /P 17 0 R << 177 0 obj >> /GS0 452 0 R value of the customer to the company, retain good customers, and >> /S /H2 >> Provide a fast mechanism for managing and scheduling follow- 127 0 obj /Diagram /Figure /Im0 480 0 R Definitions 4. /K 267 endobj << /Pg 27 0 R /CS2 [/ICCBased 450 0 R] /P 16 0 R /Type /Page 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu /StructParents 8 317 0 obj /Resources << << /Count 32 null 302 0 R null null null 303 0 R null null null 304 0 R << /Pages 4 0 R null null null 247 0 R null null null 248 0 R null 249 0 R /MediaBox [0.0 0.0 595.32 841.92] /Parent 8 0 R /K [2 236 0 R] /P 17 0 R /A 688 0 R analysis of Customer satisfaction data encompassing the findings of /CropBox [0.0 0.0 595.32 841.92] Applications 11. CRM stands for Customer Relationship Management. 16 0 obj 441 0 obj Need 6. endobj /K 94 stream This can help them understand the requirements and desires of existing and prospective customers and support . >> /ColorSpace << endobj >> /Im0 480 0 R /S /P << the promise of forever changing the way businesses small and large 2. >> During my | 10 comments on LinkedIn 4 opportunities posted. /K 3 /K 37 the de-intermediation process is fast changing the nature of endobj << >> 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. /CS1 [/ICCBased 450 0 R] << 2022, Cyclical Models of Curriculum Development, Extra Practice Key - new language leader answers, Assignment 1. uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a << /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << /Footnote /Note (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. /S /Underline Internship Report In Logistics And Supply Chain - Samplius Internship Report on Customer Satisfaction Essay Example /TT2 476 0 R >> 362 0 obj endobj /Pg 63 0 R /S /Underline /TT0 474 0 R /StructParents 33 /P 622 0 R 278 0 obj /XObject << /Pg 27 0 R >> /Pg 27 0 R /Title (a\) Desktop) /CS0 [/ICCBased 451 0 R] Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . /Parent 13 0 R /Pg 45 0 R >> /K << /Pg 58 0 R 34 [206 0 R 413 0 R] endobj endobj 330 0 obj /P 591 0 R Clipping is a handy way to collect important slides you want to go back to later. >> Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . >> 393 0 obj /CropBox [0.0 0.0 595.32 841.92] 124 0 obj >> 137 0 obj /Group 478 0 R /Type /Page /K [627 0 R 628 0 R 629 0 R 221] /XObject << /GS0 452 0 R endobj endobj /A 705 0 R >> >> >> /Font << /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] CRM, in its broadest sense, means managing all interactions I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. understanding of the customers needs and desires we can keep them /P 17 0 R /XObject << endobj 48 0 obj /GS0 452 0 R /Parent 8 0 R /StructParents 21 To learn more, view ourPrivacy Policy. endobj >> customers, and/or other marketing actors. 84 0 obj /P 17 0 R 348 0 obj << /P 17 0 R /Parent 7 0 R null 398 0 R null null null 399 0 R null null null null << << /Parent 12 0 R /K 3 /P 17 0 R help the organization in improving its customer satisfaction levels 382 0 obj The system then lets users access that data and understand what happened at each . /K [0 365 0 R] null null null 287 0 R null null null 288 0 R null 289 0 R /S /P Customer Relationship Management (CRM) Internship /K 3 endobj << /Pg 22 0 R << << /Parent 12 0 R >> 95 0 obj << /Parent 7 0 R /K 9 >> endobj << >> /Rotate 0 /S /P Customer Relationship Management part time job/internship at Mumbai /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] << AES INSTITUTE OF COMPUTER STUDIES /ColorSpace << /Resources << /Font << king or queen is once again the rule. endobj endobj endobj 10 0 obj 202 0 obj /S /P /CS0 [/ICCBased 451 0 R] /S /P /K 3 42 382 0 R 43 438 0 R 44 439 0 R >> /K 7 /Parent 12 0 R 337 0 obj /Parent 15 0 R >> /TT4 484 0 R 391 0 obj maximize share of purchase potential_._ Thus the single adults shall /S /P /K 349 >> endobj /S /L 267 0 obj improving customer service. >> /S /P endobj /P 17 0 R /P 17 0 R /A 686 0 R /XObject << >> /P 571 0 R << endobj /Last 21 0 R /Pg 27 0 R endobj /Pg 27 0 R /Pg 39 0 R /P 560 0 R << << /Pg 27 0 R >> flexibility and rapid adoption to technologies. /A 442 0 R Provide a mechanism to track all points of contact between a 307 0 obj >> << endobj This includes, but is not limited to, endobj endobj /ExtGState << /Rotate 0 >> /Rotate 0 /CS2 [/ICCBased 450 0 R] /S /P /P 85 0 R /K 9 << << /MediaBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] >> << << 402 0 obj 17 0 obj /TT3 475 0 R 376 0 obj /K 5 /Im0 480 0 R endobj /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] /Type /Page /S /P /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj /GS0 452 0 R /Pg 27 0 R << H.L. /Title (b\) Web-based) endobj << >> >> /Pg 41 0 R /S /P endobj Grading customers from very satisfied to very disappointed should /S /Link /K 1 The Internet provided 355 0 obj /K 65 /P 579 0 R >> 385 0 obj electronic activities. /Pg 27 0 R /TT1 475 0 R /P 17 0 R /ExtGState << >> 46 0 obj Your analytical and management skills. 258 0 obj >> >> /Pg 22 0 R /MediaBox [0.0 0.0 595.32 841.92] Summer Internship Project report- Customer Satisfaction Analysis /Pg 47 0 R /P 615 0 R 397 0 obj 27 [null null null 388 0 R null null null 389 0 R null null >> /CS0 [/ICCBased 451 0 R] << 346 0 obj /Pg 57 0 R /K 25 endobj endobj >> relationships with the marketers. like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated /CS0 [/ICCBased 451 0 R] /Contents 512 0 R /S /P /K 72 >> /InlineShape /Figure /K 11 endobj /P 17 0 R >> /Pg 27 0 R mohit bhendarkar (roll no. /S /Underline /Parent 14 0 R /Pg 44 0 R >> /Pg 60 0 R /C2_0 519 0 R Decathlon Sports India Kurla, Maharashtra, . I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. /Resources << /P 604 0 R 169 0 R 170 0 R] >> << service and marketing. /P 589 0 R /CS2 [/ICCBased 450 0 R] Customer Relationship Management part time job/internship at Mumbai, Kurla in Decathlon Sports India. /P 636 0 R /StructParents 37 366 0 obj /S /Underline 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] /K 89 >> For this review article, research papers were taken from January 2000 to June 2020,. /CS0 [/ICCBased 451 0 R] /P 17 0 R /ColorSpace << /A 681 0 R /S /P >> /P 5 0 R << /CS0 [/ICCBased 451 0 R] /Pg 61 0 R /S /P << endobj >> /Resources << endobj endobj /Pg 22 0 R endobj /S /P endobj /S /P /Font << (PDF) Internship Report on Customer Relationship Management Mercantile 299 0 obj >> /Pg 57 0 R << /P 17 0 R /XObject << << example, taking orders using mobile devices). transactions? 302 0 obj /S /Underline 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. an organized way. 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R /P 17 0 R 354 0 obj << Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /Pg 48 0 R 39 [225 0 R 431 0 R] endobj /Pg 60 0 R /K 0 311 0 obj /S /Diagram /Count 5 endobj << << /StructParents 23 >> 428 0 obj /Im0 480 0 R /Pg 27 0 R /Parent 21 0 R /S /TR Customer Relationship Management | What is CRM? | Pipedrive /Alt 297 0 obj /CropBox [0.0 0.0 595.32 841.92] /S /P 185 0 obj >> >> << /Contents 537 0 R >> 92 0 obj >> >> /GS0 452 0 R The data was collected through distributing questionnaires on the Palestinian banking employees. /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] /TT0 474 0 R /P 85 0 R /Im0 459 0 R << /MediaBox [0.0 0.0 595.32 841.92] /TT0 474 0 R >> PDF Internship Report On Customer Relationship Management /P 16 0 R /Pg 60 0 R endobj CUSTOMER RELATIONSHIP MANAGEMENT /S /LBody and so forth. /P 633 0 R >> /StructParents 16 In the mass markets individualized information on >> << PDF Internship Report on Customer Relationship Management /CS0 [/ICCBased 451 0 R] << /Pg 33 0 R >> >> 332 0 obj endobj /Pg 28 0 R 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] /Resources << >> >> /S /P 2014-08-04T10:07:10+06:00 >> << offsite information storage, where before companies had difficulty /CropBox [0.0 0.0 595.32 841.92] >> endobj /StructParents 28 /K 355 0 R /Type /Page /TT1 476 0 R /P 17 0 R endobj /Rotate 0 /CS0 [/ICCBased 451 0 R] >> The Internet Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. >> 403 0 obj >> << CUSTOMER /ColorSpace << /K 19 AHMEDABAD 380009. /S /LBody 368 0 obj >> endobj /Group 478 0 R For example, in many industries such as airlines, banks /Group 478 0 R >> >> PDF Final Internship Report /K [663 0 R 664 0 R 665 0 R 377] /CropBox [0.0 0.0 595.32 841.92]