dart charge penalty notice not received

Me.. but Im going on holiday and that will take me over the 14 days cant I just pay now? I went onto the DOT website and I see that you now have to pay 2.50 for each crossing in advance, or within 24 hours of crossing, by phone or using their website. At least they were civil. EVERYONE PLEASE BE INFORMED, IF YOU HAVE PANICKED ABOUT THESE FINES THERE IS NO NEED IF YOU FORGOT TO PAY OR DIDNT KNOW ABOUT THE NEW CHARGES, ALL YOU HAVE TO STATE IN YOUR LETTER IS THAT YOU WISH TO PAY THE TOLL FEE AND NOT THE FINE AND IT WILL HAPPEN!!! Fury as Stephanie Slater kidnapper Michael Sams in parole bid Choose when I arrive5. (Didnt know as nobody showed me what they wrote in the system and I also did not signed any document confirming my address). Telephone 0330 460 5297 (local rate) to pay using our automated payment line or Contact Centre. Ken. . Since its inception, motorists have complained of being charged twice for a single crossing. click on Start Now button Dartford Crossings current guilty until proven innocent policy appears to be an EU Human Rights test case waiting to happen. Then received penalty notice, which said we only needed to pay 2.50 as it was first time offence. This will result in many tourists being hit by charges through no fault of their own. I therefore deem the payment to have been accepted by Dart Charge in relation to the unpaid crossing which is the subject of this PCN. Do I stand a chance in hell of succeeding if I appeal, or will they just say no and add another 35 onto the fine since it will take me over the two-week period when the fine is 35 instead of 70? https://www.gov.uk/make-a-freedom-of-information-request. Now we pay a 367million contract with Sanef to design and deliver the new free flow system which does not work, and yes on Sunday there was a traffic jam due to road works on the Dartford crossing Something is very wrong here. Payment and dissemination of information does appear to favour those with internet access, but there are easy ways for non-connected drivers to pay up and beat the fines. There are no signs anywhere to say how much the charge is, and anyone who has never used the crossing before could easily miss the payment signs, which are vague in the extreme. If you leave it, the hire firm might just get the fine, sit on it then charge it to your card. Will I be fined or should I get away with it seeing as I paid it 2 days later This is my first journey too? Has the charge notice included the offer to pay 2.50 within 14 days? I look forward to your reply as soon as possible. PO BOX 842 I am French. Enter postcode of the tunnel or your destination where you can pay. I havent received any kind of notice through the post yet regarding the fine and it has been 12 days if I get a letter, does anyone know if I will still have to pay the fine, or will I then have 14 days to pay the toll as its a first offence? I hope you will improve this system soon : The problem is not the payment, it is the way you collect it. Payment should be made by midnight on the day after your crossing. Im also waiting for my receipt of payment which still hasnt arrived nearly 15 minutes after I paid it? Yes, unfortunately the hire companies and leasing companies are also using this money making system to scam you. As per their letter the fine is cancelled. Seems like robbery to me. However, it sounds like you just made one crossing so either pay now at the usual rate or wait until the charge notice turns up and gives you the 14-day grace period. After speaking to a friend they said that I would probably get a PCN in the post as I should have paid it before midnight on the Sunday and that I have probably lost the 5 I paid too. people who clearly forgot to pay) and those who dont. An informal challenge. Yes. My bank statement shows that I did pay. But far more should have been done to address the change in the system. As it is I am now apparently liable for a fine of 2 x 105 pounds. I wanted to pay today but it transpires that I will have to wait until Penalty Charge Notice is received by car hire company who will then give dartford my address (at a cost of 42 admin fee). On the 16th of May 2015 i recieved a letter from them saying i hadnt paid and as it was my first offence would only charge me 2.50. I would appreciate your help. Sep 16, 2022. Like this, you get to confirm whether a payment was made or not. Instead they have 10 of my money ( I paid for 4 trips in error!) Payment can be made online, by phone, post or at retail outlets. Failure to make payment within 14 days of service of the notice may result in the debt being registered at the Traffic Enforcement Centre. We are running at optimum capacity. This system is completely insane. why would I go through that channel when it clearly states 14days grace for first timers and it was paid well within this. I do not have a smart phone and internet access at my destination was difficult. I crossed the bridge (for the first time ever being in this region) on April 6th driving down to the south of Italy for work. If youre unsure what to do, I suggest you get some legal advice from a solicitor.Thanks for reading this post on Dart Charge penalty charge notices. What happens if the authority rejects my appeal? This may have been enough to push some people to have just gone ahead and paid without question. Vehicle hire company said we dont know where you work, or what roads you use. Thats why the first penalty charge notice issued for any vehicle will offer the driver an extra 14 days to pay the charge. I live 90% of the time in Germany. Yes and please be aware that the phone lines will be open for shorter hours over the Christmas period, so you could ring up to find them closed and get a fine. Letter to challenge a council parking ticket - Which? I used the crossing on 26th May and totally forgot to pay ( 1st time ever crossing it). Im really shocked by this system. Its a lease car, so Ive never heard a thing since from either them, or the lease company Completely unaware, Call 0300 123 1059, and explain your situation to them and theyll send you some appeal forms, I just hope theyre successful, How this can be a fair, or cost-effective process is beyond me having never had som much as a parking ticket in my life, taking me to court for paying a 2.50 a day late is ludicrous. Choose this template Start by clicking on "Fill out the template" 2. My wife forgot to pay the charge until a day after the midnight deadline its her second time. I am in the same boat. There is some kind of fraud going on this Dartford crossing. This was on 22nd May2016 and I received a penalty on 14th Oct 2016, nearly 5 months later! On returning home today, I have immediately paid for several crossings but there is no way to contact them to let them know that I just couldnt pay for the outward crossing travelling towards Dover as I had no internet access for the following three days and had no idea that the payment booths had disappeared. Many thanks for your help Pete, Ill give it a try. The last time I crossed, I noticed the big C on the road, which I had seen in London. Drawing upon the collective expertise of our team, we possess an in-depth understanding of the financial industry and are dedicated to delivering accessible and practical information to those who need it the most. This is the first time I forgot to pay. I just crossed and forgot to pay for a few days.Paid online and then contacted them via twitter. Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline and to refuse to accept payment before the fine has been issued. Details of the success of any such actions would be interesting to know. If it was your first offence, you will be given 14 days to pay the original toll and avoid the fine. A BLUE badge .is NOT free. So is this official HA policy? The government, establishment, call it what you will is constantly taking money out of the public purse by way of taxes, fines, etc and into the private coffers. There is very little information around the toll area itself and by putting the onus on the road user to pay, rather than them to collect, they ensure that many people will innocently forget to pay the toll or simply not know. PDF Charge Certificate - Do Not Ignore - Gov.uk You can use the link above to ensure the amount was sent and received. Were all being hit by rubbish signage. I was issued the charge and a 35 fine but it gave me 14 days grace to pay the charge where I wouldnt have to pay the fine. Just fix the bug in your application to update and use the new creditcard data during the manual top-off payment alright! The C is confusing as it can be associated with conjestion charge. Stephanie Slater was working at Shipways estate agency in Great Barr when she was kidnapped and held for ransom by Michael Sams in January 1992. Reading these comments I am now worried I will receive a load of penalty notices in five months time demanding vast sums of money. Like Manfred, I have no tablet, notebook or computer with me on my hoilday, only an smartphone without access to data in UK; and paying buy phone is not very easy for a person who dont live in UK. I was aware of London congestion zone but not Dartford crossing. Will I get a PCN or should I pay today on the Nissan numberplate? Not only did I save 50 on fees, I also won and didnt have to pay my 271 fine. I have received 3 fines for one day in June but I have never used the Dartford crossing. I am the registered keeper and had been given a PCN before and as a first time, I was allowed to pay just the fee for crossing. Register with DartSave: This is a company set up to prevent you being fined if you forget to pay the Dartford Crossing charge. Who voted for the idiots who make these decisions? I hope that i do not receive a penalty. British citizens are shocked, the foreigners visiting are dismayed by our practice. We crossed on 28 August. I am happy to admit I forgot to pay (its a first offence) but by the time I got a PCN the fine had risen to 107.50 each way :(. I stopped at Maidstone Services and Toddington, both within an hours drive of the crossing. I also attempted to use the Pay a penalty charge notice facility on your website but it would not accept any information from me without a PCN number. The whole world out scam each other and the UK Government back it. I went to Dover and back in one daylong voluntary work day away on sat of first bank holiday. In addition to the cost hike, sites like Dartfordcrossingcharges site have no way of effectively checking your details it even fails to ask what vehicle you are paying for, making it impossible to highlight mistakes when entering the registration mark. I would go online and pay. Disabled badge holders are exempt from the Dartford Crossing charge. I am a British Citizen but resident now in Canada. I can not understand how or why I should be liable for this mistake when I paid the amount requested online. So it isand all perfect motion is . I put it down to road works being carried out at that time. Siccome sono una persona onesta, ho preferito pagare, con quei soldi sarei salito volentieri sulla london eye con tutta la famiglia e mia figlia e ho rinunciato perch londra per unitaliano cara, mi scoccia veramente tanto avervi regalato quei soldi per un tunnel, adesso lo so la prossima volta piuttosto di passare per il tunnel spendo il doppio di carburante. Request an accessible format. I drove back from Ipswich on 10 June there was a major accident and I queued for 2.5 hours once the traffic got going I just continued on my journey. Its my responsibility. Your stock number is shown on the top left of the birth certificate, common stock or preferred asset, either way you will have something they can draw from. This is just extortion. I did forget to pay on time but went in and paid when I remembered. I would also like a refund of the toll which I had to pay again when you contacted me on the 20/05/2015, which may I also add is a lot longer than the 14 days grace you are supposed to offer but in fact it is 75 days after I crossed and PAID. I just got a fine for 105 for an offence 2 months a go. A real mess that needs sorting out though. You must appeal to the adjudicator within 28 days of the Notice of Rejection is received. Win, win for them. Their telephone number is 0300 300 0120. I have just returned home to find a fine for when I crossed on 17/04/2015 Could someone please have a look to see if there are any "holes" in it. Stress is a major downer on your immune system, take care of yourself. Best regards, Hi Trevor, I would certainly pay try to pay for all the crossings making sure you keep proof of payment. The phone number provided is out of service. Hi Jo According to the rules, you should be fine as the 14-day grace period should cover you providing it was in your own car as hire cars seem to be throwing up a few issues witht the 14-day rule. I have just today received the warning noticea day after my fine which I posted about yest.Ridiculous! (7) I just forgot. MoneyNerd Limited is a free to use service, however we may receive a commission, at no cost to you, if you complete a loan, enter into a mortgage, remortgage or equity release agreement. Hi Not sure if my last reply worked, but go here for info and a link to the appeal page. I have an auto top up account on my own vehicle, but didnt know I had to pay for hire vehicles. Im too poor to take a political stand, I just what your opinion of if you think I should pay the extra 5? I received a receipt (attached). They have asked I pay another 5 or they will charge me the fine of 70 if I delay (aka appeal). Optional legal consultation On-the-spot payments have been abolished and replaced by a new scheme called Dart Charge. Is this now common practice? Please, do someone of you know what can exactly happen to me Why wont they let honest people pay and make it right? Hi Pay when you get back and you should be fine if it is the first time that you forgot to pay. Add a copy of your payment (email if online or scan it/take phone piccie and save first) in the next box and write a quick blurb to say it was paid. What happens if I have a fine? - Europcar The Dartford Crossing charge is a fee for using the Dartford-Thurrock River Crossing, which includes the QEII Bridge and the tunnels, in Kent, England. I have used the crossing several times lately but have forgotten to pay by midnight the following day as this is a super busy time of year for me but Ive paid as soon as I have realised my mistake within two days of making each crossing. Thanks. I was rather surprised traveling in a hired car from a funeral in Ipswich to Gatwick that there was no toll on the tunnel. So, forgot to pay my Dartford Dart Charge. This is not due to more motorists attempting to avoid payment, but an abject failure of the system to ensure occasional users and foreign visitors know how to pay. My wife sent the letter to me in Spain where I was holidaying and I paid the 35 that day. Go online click on one off trips etc. why cant they give us information when required. Hello I would certainly appeal on the grounds you could not have resonably been expected to pay on time. After checking with the TfL website, entering QE II bridge, the name that is given for the crossing on Google maps, I could find no evidence for a charge. 3) I have been abroad for the last 12 years and just returned to London I am sure the crossing was free on Sunday before, why has this changed ? Figures show 300,000 drivers failed to do this in one month alone. My other half and I used the tunnel last year October time as we moved address and was on our way to IKEA. Sadly you could be one of the 300,000 drivers who forgot to pay their Dartford Crossing charge in one month alone racking up potential bills of around 21m? Since it was in a hire car, I have no idea if anyone using this car has missed previous payments and thus whether any 14-day extension will be granted. the hire vehicle company also charging me 35.0 for each incident. Its fine if you have permission from the owner. The paper work from the D of T was issued 15/06/2015. Greetings, Buongiorno, sono Italiano, sono passato sotto il tunnel il 16 agosto 2015 con il mio camper e al momento del passaggio mi sono stupito della mancanza dei caselli, (ero stato a Londra nel 2013 e ci si fermava per pagare), oggi 1 dicembre 2015 ricevo la sanzione e sono costretto a pagare 35 sterline, volevo sapere se tutto ci corretto, se lazienda non stia facendo una truffa a tutte le persone che non sanno che in quel punto le cose sono cambiate. The number of visits made to Birmingham's tips would have hit 750,000 in 2022 - if only everyone who had booked a place had bothered to turn up. Your customer service representative told me that the PCN system is automated and that I should therefore have received it already. I simply cannot believe this is allowed to continue, its a scandal. Pre-Owned 2014 Dodge Dart SXT Blue Streak Pearlcoat near La Vista, NE at H&H Kia of Omaha - Call us now 402-331-9100 for more information about this Stock #K00605A The reason? Hope it helps.https://www.aph.com/community/holidays/dartford-crossing-new-charging-system-explained/#appeal. You should be okay though, with the 14-day grace period covering you for this first offence sorry hate using the word offence when it is clearly a genuine oversight caused by poor signage. The same just happen to me, Im very upset too. No 14 day reminder; just a letter with the fine, dated April, which I found today! Charge Certificates and Orders for Recovery - Traffic Penalty Tribunal thought everything were fine but I did received penalty charge note on 19/05/2015 told me have to pay 35 and issue date 15/05/2015, this almost 3 months late, is it legal do I need to pay the charge. They also damaged the vehicle. However, having completed the whole of the online form, the process suddenly ended just as before, as I tried to pay the 10 advance payment. What Happens if You Don't Pay a Private Parking Ticket Go Girl. There should be a clear distinction made between people who have paid the charge before a PCN is issued (ie. I do not live near the bridge, do not need a credit. Despite my willingness to pay, all my attempts failed and a simple slip of memory has cost me dear. I crossed the bridge on 10th August in rented car. While his Dartfordcrossingtoll site is not asking for money, its likely that some wont be for built with such innocent intentions. I just received two letter from Dart asking for the 70 fine for crossing the bridge in June on two days (one journey out, one journey back). Im a second-time offender, having simply forgotten to pay the charge on two separate occasions. They have prepared scripts to cut you down when they are speaking to you. The driver of the vehicle went over the Dartford crossing without being aware of the dart charge. I confirm that I have not. Under my ownership, the . Anyway, I was informed that a PCN will be sent to hire company and then they have to make a representation to DC so they can issue a PCN to meso far so good.but I have found out that hire company incorrectly noted my address from my ID CARD! He said: Rather than directing drivers to the official payment website, the signs invite users to use Google. If this happens to you, make sure you use the telephone system which will accept foreign cards to pay the toll. If you do not pay the Dart Charge by midnight the day after using the Dartford Crossing, a Penalty Charge Notice will be issued. It seems that my payment doesnt count towards the crossing and just sits in an account..and unbeknown to me I was expected to pay AGAIN when the first letter arrived and had 14 days grace. With a freedom of information request confirming more than 80% of appeals were accepted by Highways England in the first six months of the new system, its clear problems go far beyond mis-reading number plates. Certain types of finance are not regulated, such as bridging loans. Otherwise, you dont have any proof of payment if things go wrong and you get a Dart Charge penalty charge notice. I was told that if I paid them the outstanding fees the matter would be cleared. With my best wishes for always evading the Penalty Voodoo. If convicted, he faces 30 years to life in prison. I heard an advert on the radio today, about the new Dartford crossing with no booths.call me naive, but I havent been in the tunnel or on the crossing for many many years and I thought it was free as I couldnt find any booths ! In the last year, I have paid over 600 for the cost of a 5.00 return journey in my car which I thought I had initially paid via mobile. I wish you the best of luck and let us know how you get on with this. Paid them 7.50 in total and asked for a receipt which they emailed. Leaving this until you get to the airport could result in it getting forgotten as you battle your way through a busy terminal and queue-clogged check-in procedure.Pay in advance here. I travelled home to Liverpool for the first time via Dartford Crossing on Monday (20.07.2015). Dart charge notices and luton regained the original behavior. I have never driven through the Dartford crossing as I do not even know where it is!! The arbitrary (and disproportionate) 35 fine is only there to generate money. no govt money the crossing generates a massive 75m plus per annum. I see the 2.50 still sat in the account after checking when I got another letter today demanding 105 + another 2.50.. WHY I ask. i paid the toll a day late as it was good friday and bank holiday in one weekend and i totally forgot i crossed on the monday not the tuesday and paid on the wednesday will i be fined for this? Okay so Im receiving penalties for a man who doesnt live at my house! Give me the hi viz collectors any day of the week. Ive realised today is 11 days since I forgotten to pay the crossing. Clamped. Hello Yes, this is true and we agree. I live in Ireland and hired a car from airport to travel to Kent. Hello You can pay for the Dartford Crossing at certain shops. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Driver hit with 70 Dart Charge fine while on holiday as - The Sun They told me this is often the case . Was it the first offence? I remembered to pay at 2 minutes past midnight Aaagh! My advice? That sounds horrific can you send the full story? Why would the do that?!?! Maybe you forgot to pay or deliberately didn't pay the toll. Its scandalous. Barring in mind I had the money ready to pay on the day of the journey . I would like to be contacted by email Do you think now I have paid that I should not expect a fine? Failure to pay the Dart Charge before midnight the next day will result in you receiving a Penalty Charge Notice. I tried to pay via the website this evening 20.07.2015. Most importantly, the amount will significantly increase to 70 (discounted to 35 if paid within 14 days). I have just received a penalty notice dated 24/09/2015 for a non payment of a crossing on the 14/05/15. Keep proof of your payment even if it was late just in case they miss it and send out a penalty charge (which should still give the 14-day option in any case). Although one does see reminders after the toll point as well as a notification before that it is by midnight the next day. I had paid the charge like a good little serf and in the allotted time before midnight the next day even though it meant I had to hobble from the plantation before I turned into a bumpkin. Oh yes, but will deprive them of millions in lost fine revenue. I only knew about the payment of the crossing on the way back when I realised there were no toll booths and their were signs explaining I had to pay online before midnight. Details A copy of the Penalty. Could you help a little further and tell me where I write to? How did you take it to an independent tribunal? If you don't want to complain online, you can do it by phone or letter. The 14-day grace period is also referenced on the Gov.uk website, so can certainly be taken as official see quote taken from page below. Hi Lucy, I am sorry to hear about your experience at the Dartford Crossing you certainly arent alone. Kind regards He claimed this was sent to me on the 3rd of Feb. How do i deal with this situation? will help us to improve it. :( Thank you. MoneyNerd Limiteds FCA Firm Reference Number is: 978681, You can check these details onhttps://register.fca.org.uk/s/. Sorry you fell victim to this charge. Do you need more time to complete what you were doing? I am livid that you can not simply phone and give your receipt details but have to spend time an money searching for receipt and then paying postage!!!!! Since this is a huge money, I think some good solicitors can do something. Yes, you can. It is not right that I have to pay more because of mail delay. I also received their email payment confirm receipt for the Eur 3.61. What the hell are they playing at. I cant think how many 1st timers are caught out by this scam, leaving the dartcharge company thousands of pounds in credit when drivers do not intend to use the crossing again like myself. This is a ridiculous situation where drivers should be able to attempt to pay but have it refused if not liable. I hope the agency wakes up to reason and to making the best use of modern technology- to the benefit of all. I checked my account the next evening to see Id been charged for my return journey but not the original one. My parents lived in Kent for many years and I have used the crossing many times. I completely agree. Hoping that I can appeal this. The lady told me that because my sons vehicle had a bit on the back (usually called a pickup) that he should have paid more!!!!!!! I subsequently attempted to use your website to determine whether you had used this money to take payment for the crossings, and discovered that is it not possible to do so. hiya we used the Dartford crossing on the 21st February,we hadnt got a clue the system had changed,had our pound coins ready to pay and no-one at the toll booths,we didnt have a clue,we have since found out on the 15th March that we should have prepaid,can you tell us what to expect thank you.